Shipping policy
Thank you for shopping with K1K1 Pro Transfer.
We are committed to providing reliable shipping and delivery services for our customers across Canada and the United States.
Shipping Locations
We currently ship to:
- Canada
- United States
At this time, we do not ship internationally outside of Canada and the United States.
Shipping Rates
Canada: Flat-rate shipping of $6.99 CAD. Free shipping on orders over $99 CAD.
United States: Flat-rate shipping of $12.99 CAD.
Delivery estimates:
Canada: 2–6 business days
United States: 4–10 business days.
Order Processing Time
Orders are typically processed within:
- 1–3 business days
Orders placed on weekends or holidays will begin processing on the next business day.
Please note that processing times may vary during periods of high order volume, holidays, or promotional events.
Estimated Delivery Time
Estimated shipping timelines:
- Canada: approximately 2–8 business days
- United States: approximately 4–10 business days
Delivery times are estimates only and are not guaranteed.
Shipping carriers may experience delays due to:
- weather conditions
- customs clearance
- carrier disruptions
- peak holiday periods
- unforeseen logistical delays
Tracking Information
Once your order has shipped, tracking information will be sent to the email address provided during checkout, when available.
Incorrect Shipping Information
Customers are responsible for ensuring shipping addresses are entered correctly at checkout.
K1K1 is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or if you experience delivery issues, please contact us as soon as possible at:
Damaged or defective items must be reported within 7 days of delivery. We will do our best to assist with carrier claims and order support where applicable.
Final Sale Policy
Due to the personal-use nature of this product, all sales are final.
We do not accept returns or exchanges once orders have been processed and shipped.
Contact Us
For shipping questions or customer support inquiries, please contact:
Thank you for supporting K1K1 Pro Transfer.