Terms of service

Overview

This website is operated by K1K1 Multicultural Advisory Inc. Throughout the site, the terms “we”, “us” and “our” refer to K1K1. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website.


Online Store Terms

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using this website.


Product Information

We strive to ensure all product descriptions, images, pricing, and information are accurate and up to date. However, we reserve the right to modify or discontinue products without notice at any time.

The K1K1 Pro Transfer Belt is designed to assist with mobility support, repositioning, standing assistance, and caregiving transfers.

This product is not intended to replace professional medical advice, diagnosis, or treatment.

Users and caregivers are responsible for ensuring the product is used safely and appropriately.


Pricing & Payments

All prices listed on this website are displayed in the applicable currency and are subject to change without notice.

Payments are securely processed through approved payment providers available at checkout.


Shipping

We currently ship across Canada and the United States.

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Delivery timelines are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.


Final Sale Policy

Due to the personal-use nature of this product, all sales are final.

We do not accept returns or exchanges once orders have been processed and shipped.

If your order arrives damaged or defective, please contact us at:

protransfer@k1k1.ca

Damaged or defective items must be reported within 7 days of delivery. We will do our best to assist and resolve any issues promptly.


Intellectual Property

All content on this website, including logos, product images, text, graphics, branding, and design elements, is the property of K1K1 and may not be copied, reproduced, or used without written permission.


Limitation of Liability

K1K1 shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our products or website.

Customers assume full responsibility for the safe and proper use of the product.


Privacy

Your submission of personal information through the store is governed by our Privacy Policy.


Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

It is your responsibility to review this page periodically for updates.


Contact Information

Questions regarding the Terms of Service should be sent to:

protransfer@k1k1.ca